Shipping & Returns

Order Processing: Orders are processed within 1-2 business days, excluding weekends and holidays. Once your order is prepared for shipment, you will receive a confirmation email with a tracking number to help you monitor the package’s journey.

Shipping Times and Rates:

Standard Shipping: Typically arrives within 5-7 business days.
Express Shipping: Arrives within 2-4 business days.
Overnight Shipping: For urgent orders, we offer overnight shipping. Orders must be placed before 12:00 PM to qualify.
Shipping Costs: Shipping fees vary based on your location and chosen shipping method, with free standard shipping on orders over [Specify Amount].
International Shipping: We ship to select international locations. Shipping rates and delivery times vary by country. Import duties, taxes, and fees may apply and are the responsibility of the customer.

Order Tracking: A tracking number will be provided for all shipments, allowing you to follow your package’s progress from dispatch to delivery.

Delivery Issues: If your package is delayed or you encounter any issues with delivery, please contact our support team, who will assist in resolving the matter promptly.

Return Policy

Returns Eligibility: Items are eligible for return within 30 days of receiving your order. Returned items must be unused, unwashed, in original condition, and with all tags attached. For hygiene reasons, certain items like intimate apparel, face masks, and final sale items cannot be returned.

Return Process:

Initiate a Return: Contact our customer service team to begin your return. You will receive a return authorization and detailed instructions.
Return Shipping: Return shipping fees are the responsibility of the customer, except in cases where the item received was incorrect or damaged.
Return Address: Send returns to the address provided by our customer service team. Please ensure the item is securely packaged to avoid damage in transit.
Refunds: Once we receive and inspect the returned item, refunds will be processed to the original payment method within 5-10 business days. Please note that shipping charges are non-refundable.

Exchanges: We do not offer direct exchanges. To exchange an item, please process a return and place a new order for the replacement.

Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery. We will arrange for a prompt replacement or refund, along with return shipping assistance if needed.

Return Processing Times: Returns are processed within 3-5 business days of receiving the item at our facility. You will be notified once the return is complete.

Contact Us
If you have any questions or require further assistance, our customer service team is here to help. Feel free to reach out through